Calvy
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2,847 calls answered today·last booking 14s ago

One front desk.
Every job covered.

Calvy answers calls, qualifies leads, checks your calendar and booking rules, sends SMS confirmations and follow-ups, keeps customer history updated, and brings you in when a job needs judgment.

Start my front desk→▶See the booking workflow3 min
Home
Live call· 2m ago
Tuesday, Jun 2Operations dashboard
Today's work
Online
Inbox
Calls
Bookings
Next action
1 open
Today
Reception metrics
Recent calls
5 shown
View all
Jordan Lee
Asked about same-day repair
Lead3m
Maya Singh
Booked brake inspection
Booked18m
Chris Wong
Asked for quote follow-up
Answered44m
Priya Shah
Owner handoff requested
Escalated1h
Unknown caller
Voicemail captured
Voicemail2h
CalvyReceptionist online
Live
!
1 customer waiting

Ready for your review

1
MessageCustomer asked about Thursday

Calvy replied with the open 9 AM slot.

2
BookingAppointment ready

Service, address, and time confirmed.

3
Follow-upConfirmation sent

Delivered to the customer by text.

Built for service businesses that live by the phone

A cleaner, plumber, HVAC team, salon, clinic, and contractor do not need the same receptionist script. Calvy starts with trade-specific intake so each call captures the details your team actually needs.

Painting companiesHVAC teamsPlumbing shopsCleaning crewsHome servicesLocal clinics
How it works
A front desk workflow.
Not just a voice bot.
Generic voice AI can answer a call. Calvy carries the customer through intake, rule-checked booking, SMS confirmation, follow-up, and handoff.
STEP 01
Capture the details your team needs
Calvy asks for service, urgency, address, contact details, timing, and any missing context before it moves the customer forward.
+1 (555) 010-0937
STEP 02
Book only when your rules pass
Required details, hours, blocked dates, availability, and customer confirmation are checked before an appointment exists.
Hours setServices addedBuffer on90d window
STEP 03
Keep the customer from going cold
Confirmations, reminders, saved links, follow-ups, and manual takeover stay tied to the same customer thread.
BOOKED
Call summary saved
Booking workflow
Calls become booked work.
When Calvy books a job, the appointment carries the customer, call summary, service, address, follow-up, and next action with it.
Maria R.
Business line+1 (555) 010-0937
AI live
4
Appointments
/Maria R.
Confirmed
Booked Apr 28, 2:14 PM
Saturday, May 10
10:00 AM - 12:00 PM
ServiceDeep clean - 3 bedroom
Address142 Aurora Heights Dr, Aurora ON
Estimate$420 - 2 hr crew
AI captured these notes
Two cats - prefer non-toxic products
Door code: #4271 (back door)
Pet hair throughout, allow extra time
Customer
MR
Maria Rodriguez
Returning - 3rd visit
Phone+1 (555) 010-0142
Emailmaria.r@example.com
Booked from a call
4:23
“Saturday at ten works. Key under the mat.”
✓
No unsafe bookings
The appointment exists only after required details, availability, and confirmation pass.
✓
No lost context
The source call, notes, customer, service, and address stay attached to the booking.
✓
No hunting through tools
Open the recording, thread, reminder, or reschedule action from the same place.
✓
Judgment stays protected
Custom quotes, emergencies, unclear requests, and stalled replies are routed for review.
Front desk coverage
One front desk instead of a stack of disconnected tools.
Calvy combines call answering, booking, SMS, contact history, owner handoff, web management, and mobile access in one workflow.
Coverage matrixHow front desk work stays connected

Compare the day-to-day workflow, not only who answers the phone.

Front desk needWhat has to happenPoint toolsSeparate workflowsBasic AICall handlingCalvyConnected workflow
CallsAfter-hours callsRequires separate answering coverage.Can answer the call.Answers when your team is busy, after hours, or on the job.
IntakeLead qualificationStaff still has to collect and sort details.Uses a general intake script.Asks trade-specific questions and captures the details your team needs.
BookingAppointment bookingUsually handled by a calendar follow-up.May collect the requested time.Checks availability and booking rules before creating appointments.
SecurityBooking changesManual confirmation is still required.Often relies on conversation context.Cancellations and reschedules can require a secure SMS code.
RecoveryMissed-call recoveryRequires a separate texting tool.Usually outside the live call flow.Can text callers back after abandoned calls or answered calls that did not book.
Follow-upSMS follow-upRequires a separate follow-up system.Usually sends one-off replies.Durable follow-up sequences respect quiet hours, stop checks, and delivery preflight.
CRMContact historyCustomer context is spread across tools.Often keeps only the vendor conversation.Calls, texts, bookings, notes, and follow-up state stay attached to the customer record.
ControlOwner handoffEscalation is manual.May transfer when configured.Transfer calls, pause automation for a customer, and take control when needed.
WebWeb managementWork is managed across separate dashboards.Usually focused on call handling.Manage calls, inbox, bookings, contacts, settings, follow-ups, and daily work from the dashboard.
MobileMobile accessDepends on each separate tool.Usually limited to the web dashboard.Use the iOS app for dashboard, bookings, inbox, call details, and settings.
Industries
Start with your industry.
Choose the closest fit. Calvy preloads intake, urgency handling, booking behavior, and handoff paths for that kind of front desk.
Get my front desk
Selected: Plumbing. You can change it during setup.
7 industry packs available
The catalog is backed by the same industry ids used in setup.
Pack behavior
Intake
Questions change by trade, clinic, office, or venue.
Urgency
Emergency and safety routing changes by industry.
Memory
Repeat callers can keep property, vehicle, pet, or patient context.
Pricing
Start with the front desk layer.
Choose by monthly call and SMS volume. Every plan keeps the same core system: safe bookings, customer threads, follow-ups, and judgment review.
Starter
$79/mo
For a solo operator getting calls under control.
Start trial→
✓150 voice minutes
✓200 SMS/month
✓AI call answering and SMS inbox
✓Appointments and availability blocking
✓Contacts and basic follow-ups
Most popular
Pro
$149/mo
For teams that want Calvy handling the daily front desk.
Start trial→
✓500 voice minutes
✓1,000 SMS/month
✓Everything in Starter
✓Google Calendar sync
✓Call transfer rules and handoff
✓Plan usage and overage visibility
Growth
$299/mo
For higher-volume businesses with more calls and texts.
Start trial→
✓1,500 voice minutes
✓3,000 SMS/month
✓Everything in Pro
✓Longer lead recovery sequences
✓More room for seasonal demand
✓Priority launch support
FAQ
Questions, answered.
How is Calvy different from a normal voice AI?+
Most voice AI answers the call and stops there. Calvy keeps the customer thread, booking rules, follow-up plan, and next action connected after the call ends.
How long does setup take?+
Setup is guided from the app. You add your business line, services, hours, greeting, voice, transfer number, and follow-up preferences. No prompt engineering required.
What happens when Calvy needs judgment?+
Calvy routes exceptions to the business instead of pretending. Custom quotes, emergencies, unclear requests, failed messages, and leads that stop replying can be surfaced for review.
Can Calvy book without the right details?+
No. Calvy checks required details, availability, business hours, blocked dates, and customer confirmation before an appointment is created.
Can a person take over?+
Yes. The conversation stays open in the inbox, so the business can text manually, pause AI replies for that customer, call back, move the stage, archive, or delete the thread.
How does billing work?+
Plans are managed through Stripe. The dashboard shows current plan, usage, allowances, and upgrade paths so owners understand what they are paying for.
Will it sound like my business or like a generic robot?+
Each industry has its own receptionist with a different intake script. On top of that, every business gets its own greeting, services list, hours, voice, and learned corrections from your edits. Calvy gets more “you” with every call.
Can a customer cancel an appointment by texting?+
Yes, and it works without an AI guessing. If a customer texts “cancel” or asks to cancel naturally, Calvy confirms which appointment they mean and then runs a real cancellation: marks the booking cancelled, removes the calendar event, and texts back a clean confirmation. No “I think I cancelled it” hallucinations.
What if a customer tries to mess with the AI, asks for jokes, stories, or to ignore instructions?+
Calvy is scoped to be your receptionist, not a chatbot. Off-task requests get one polite redirect (“I’m here to help with your business. What did you need today?”) and then back to the booking flow. No stories, no roleplay, no leaked system prompts.
Front desk workflow
Put your phone line on a real front desk workflow.
Connect your business line, add your services and rules, and let Calvy answer calls, capture details, book safely, follow up, and bring you in when judgment is needed.